Who We Are
Blue Mountain & Collingwood Adventure Tours is a division of Ace Transportation Group, and we have been providing year-round all-inclusive adult field trips in the area since 2017. Since then, the company has grown and so has our fleet of safe, reliable vehicles for various group sizes. Our #1 goal is to provide you the best and safest experience possible.
When you book with us, you get more than just a driver, you get a knowledgeable and experienced driver/tour guide who is dedicated to giving you the best VIP experience possible. These day trips are about exploring, having fun and learning with a healthy dose of locally made beverages.
Private and Custom Tours are also available. Our professional staff are dedicated to helping to create an unforgettable, customized tour to fit your group’s aspirations.
Vision
To be known as the company that the people of Georgian Bay and the surrounding area think of when it comes to tours and experiences.
Mission
To exceed expectations by providing outstanding customer service, and an unforgettable experience at a fair price.
Core Values
Team – our team is built on respect, communication and positive work environment. Working as a team is essential to our everyday success as a business.
Passion – we love what we do and making your experience a memorable one is important to us.
Integrity – we do as we say we will do. We understand that mistakes can happen, so by remaining honest and open we build trust. We value sincerity as much as you do, so we take steps to ensure your expectation is met or exceeded.
Originality – we value and encourage adding your own personal touch to make each experience unique for our guests. We’re also always striving to come up with new and original adventures for new and repeat visitors.
Accountability – we’re responsible for delivering outstanding customer service, and we practise this everyday. We believe in earning your trust through delivering on what we promised.
Adaptability – our guests come from all over, so adapting to their needs is important to us. We thrive on making someone’s day and our team works hard to do just that. We also take pride in being able to adapt to any scenario we’re faced with.
JOIN US
If you have an outgoing personality, enjoy driving, love to show off our area and can bring your own unique qualities to the table to make Blue Mountain & Collingwood Adventure Tours one to remember, then get in touch with us.
As always, we appreciate your business and look forward to serving you for years to come.
Cheers!
Frequently Asked Questions
- ARE THERE ANY EXTRA COSTS?
We dislike hidden costs as much as you do. The only thing extra would be HST, a gratuity and any beverages/products that you might buy to take home.
- HOW DO I PAY FOR MY TOUR?
When online booking, you pay there with either Visa, Mastercard or American Express. Or pay your driver directly on the day of your tour. Our drivers accept Visa, Mastercard, Amex and cash.
- WHAT ARE THE SIZES OF TOURS?
Currently, we’re only accepting “bubble” groups of family/friends and adhering to the Covid-19 guidelines.
- WHAT ARE YOUR COVID-19 SAFETY MEASURES
- WHAT IS YOUR CANCELLATION POLICY?
If you cancel more than 72 hours in advance, we will issue you a full refund, less a $50 service fee. If you cancel less than 72 hours in advance, we unfortunately will not be able to issue you a refund, due to operational costs. Further policies are outlined in our waiver.
- WHEN DO WE NEED TO BOOK BY?
We recommend a minimum of one week in advance. During Covid-19, many venues require us to book up to 2 weeks ahead. For last minute bookings, call our Customer Service Team who will be happy to check availability for you at 705-446-5824.
- ARE THE TOURS WEATHER DEPENDANT?
Our adventures run rain, shine or snow. It’s always wise to check the forecast in advance and dress accordingly. Regardless of the weather, we assure your day will be awesome! Should a venue be closed due to bad weather or roads are unsafe, you will be notified.
- WHAT SHOULD I WEAR?
Dress in layers for the day, including an outer layer. We recommend comfortable walking shoes. Any excess items can be stored on the vehicle, while you’re exploring or sampling.
- WHAT IF I DON’T DRINK?
Most venues have a non-alcohol version of the samples they offer.
- WHAT ACCOMMODATIONS DO YOU RECOMMEND?
If you’re looking to stay right in Collingwood, there’s a brand-new Holiday Inn Express with a pool and work out facility. Or if you prefer a true country experience, Pretty River Valley Country Inn sits on 125 acres and is 15 mins out of Collingwood.